Landlords pay no fees to list or rent their house with us. You choose the per night rate that you want to receive for your rental. We will add a 20% service fee which is paid by the tenant.  We may vary our service fees at our discretion.

When we receive an application to rent your house, we advise you in writing, and provide details about the applicant (i.e. number of people, ages, occupations, rental history, etc.) The decision is up to you whether to accept the tenancy. 

Before sending you an application, we vet the prospective tenants by checking their references.  The homeowner may also check the references if you choose. 

Contractual agreements are issued for both the Tenant and Landlord, with Event Accom acting as the Agent.  A GST invoice is issued to the Tenant. The rental will be paid to the landlord in full before occupancy.

A pre-inspection takes place before the occupancy and a post-inspection takes place on the date of tenants’ departure. We provide full property management and on-call service during the rental.

We will collect house keys from you at the pre-inspection. We will handle the key handover to the tenants and check their identities.

Please do not disturb the tenants during their stay. Tenants have the right to enjoyment of the premises without interruption by the homeowner, their family members or neighbours. This includes interfering with, or allowing others to interfere with a tenant’s reasonable peace, privacy and comfort. You may not enter the property unless by prior arrangement with our staff or with the Tenant’s consent. If you have a pool maintenance person or gardener who will be looking after the property, or if you will be visiting the property for any of these reasons, please leave a note for the tenants advising them. Plan the maintenance activities for when the tenants are not present (typically late afternoon to evening).

Repairs during the Rental

If an important appliance becomes nonoperational during the rental, or if a plumber or electrician needs to be called, our staff will take care of this. As per the Terms of Service you agree to cover any costs associated.

Cleaning

You have been paid a Cleaning Fee for the rental, together with the rent payment to cover the post-rental clean. It is up to you whether to engage a cleaner or keep the money and do it yourself. We can provide a list of local cleaners on request. The tenants are required to leave the house in a neat and tidy condition on departure, but are not expected to thoroughly clean the house.

Bonds and Bond Claims

We hold a bond for each property. If there is any damage that you intend to claim for, please submit the bond claim within 15 days of the tenants’ departure. Please note that accidental breakages due to normal wear and tear may not be compensated. Any concerns regarding your property should be addressed to our staff, as soon as they arise, to determine the necessary action required.

Ensure all exterior door and window locks and fastenings are in working order.

Ensure all smoke alarms are working.

Ensure the house is clean, disinfected.

Provide linen, including clean sheets, duvets/blankets, pillows and pillowcases for the agreed upon number of beds. Beds should be made up for the tenants. Please provide clean bath towels and tea towels for their use.

Ensure that all appliances are in good working order. Leave instructions for any appliances or features of the house which may need explaining.

Declutter toys, and other unnecessary items to provide a minimalist environment.

Remove any items that you would consider valuable: for example family heirlooms, antiques etc. Accidents can happen, and this is purely a preventative measure. You are not required to empty all wardrobes and bedroom drawers if you do not wish to, but please leave some drawer and closet space for the tenants to put their clothes.

Fridge must be clean, emptied of ‘leftovers’, and space provided in the freezer.

Make space in pantry/food cupboards for tenants’ food, and make available basic condiments like oil, salt and sugar, tea and coffee for their use.

We recommend putting away your nice glassware and providing reusable plastic cups (picnic-ware) to avoid breakages.

If you have a cat or fish that you would like to leave at the house during the rental, please provide clear instructions. They are doing this as a favour so please make it easy for them.

Please ensure you leave the password for the tenant to access the internet. We will note this at the pre-inspection but it is helpful to also leave it in a note for them at the house.

Provide an ashtray for people wishing to smoke outside. We have a No Smoking policy inside all properties. Providing an ashtray helps avoid butts being ‘flicked’ into the garden.

Provide cleaning equipment and products, easy to find, for the tenants to tidy the house before their departure:

rubbish bags
broom, dustpan
sponges, cloths,
disinfectant spray
vacuum cleaner

Provide two (2) extra-large receptacles for recycling and mark them - one for “Glass”, and one for “Cans & Plastics 1, 2, 5”. The council bins are quite often not big enough for a holiday rental. This enables the tenants to sort their recycling as they go and keep the property tidy. 80-100 litre storage boxes are available at Bunnings, Mitre10 or Warehouse. We are committed to sustainability and recycling. We thank you for your support with this! 😊